The VPS reimbursement terms apply to the SPEC VPS Reimbursement Program. By submitting a reimbursement application, clients confirm that they have read, understood and agreed to the following terms.
Eligibility
This program is available to eligible SPEC live account clients who have completed the required account verification.
Clients are responsible for choosing, purchasing and maintaining their own VPS service. SPEC does not guarantee the performance, uptime, pricing or support quality of any third-party VPS provider.
The VPS invoice or payment receipt must be genuine and must clearly show the client name matching the SPEC registered name, billing period, VPS provider name, amount paid and currency.
SPEC may request additional documents if the submitted invoice or payment proof is incomplete, unclear or inconsistent with the account information.
Reimbursement Requirements
Clients who have traded at least 5 standard lots in Forex or Metal within the 30 calendar days immediately preceding the date of application may apply for reimbursement of up to USD 25.
Clients who have traded at least 10 standard lots in Forex or Metal within the 30 calendar days immediately preceding the date of application may apply for reimbursement of up to USD 50.
The reimbursed amount cannot exceed the actual VPS fee paid by the client for the relevant billing period.
Only Forex and Metal trading volume will be counted for this program unless SPEC confirms otherwise in writing.
A cooling-off period of 30 calendar days applies from the date of each approved reimbursement. Applications submitted before the cooling-off period expires will not be accepted.
Each application may include only one VPS invoice. The invoice date must fall within 30 calendar days prior to the date of application.
Submission and Payment
Clients should submit the VPS invoice and proof of payment through the Client Area Support Ticket or by email to [email protected].
SPEC will review the submitted documents, account status and eligible trading volume before approving any reimbursement.
Approved reimbursement will be credited to the client's SPEC Wallet. Processing time is 1–3 business days from approval.
SPEC does not proactively notify clients when they become eligible for reimbursement. Clients are responsible for submitting their own requests.
Restrictions
Abusive activity, false invoices, wash trading, hedging abuse, arbitrage abuse or any activity that violates SPEC’s client agreement may result in rejection or cancellation of the reimbursement.
SPEC reserves the right to withhold, reverse or deduct any reimbursement if the client is found to have breached these terms.
PAMM, MAM, managed accounts or accounts under special commercial arrangements may be excluded from this program unless approved by SPEC.
SPEC reserves the right to amend, suspend or terminate this program at any time. The latest version published by SPEC will prevail.
