Accounts

You can create an MT5 Live Account or Demo Account directly from your Client Area under Accounts.

Warning:A Live Account can only be created after your KYC verification has been approved.

Navigate to Accounts in your Client Area and choose to create an MT5 Live Account or MT5 Demo Account. You will be asked to select:

• Account type (Standard, ECN, Cent, PAMM)
• Leverage
• Account currency.

Once your account is created, your MT5 login credentials will be sent to your:

• Registered email address
• Client Area inbox — accessible under Messages. A default password will be assigned automatically.

It is recommended to change your password after your first login. Go to Accounts in your Client Area, click on your account card, and select Change Password.

There are two types of passwords you may need to reset: your Client Area password and your MT5 Master Password.

If you remember your current password, you can change it by logging in to your Client Area and navigating to Change Password.

To reset your MT5 Master Password (no current password required):

• Log in to your Client Area and go to Accounts
• Click on the account card you wish to update
• Select Change Password. Changes take effect immediately.

MT5 supports a secondary Investor Password, which grants read-only access to your account. This is useful for sharing account performance without giving full trading access. To set or change your Investor Password directly in MT5:

• Open MT5 and go to Tools Options
• In the pop-up window, select the Server tab
• Click Change
• Enter your Master Password as the current password
• Select Investor Password as the password type
• Enter a new password and confirm.

Warning:Your Investor Password must be different from your Master Password. > Never share your Master Password with anyone, including account managers or third parties. Your Investor Password is the only password that should ever be shared.

Spec Markets offers several account types, each with a different pricing structure. You may open any combination of account types under a single profile, up to a maximum of 10 Live Accounts in total.

Standard Account:

• Spreads are based on raw interbank quotes with a 1 pip mark-up applied
• No commission per trade

ECN Account:

• Spreads reflect raw interbank quotes with no mark-up
• A commission of USD 7 per lot is charged per trade

Cent Account:

• Account balance and trade sizes are denominated in US cents rather than US dollars
• Designed to allow trading with smaller capital amounts
• Uses a dedicated Cent group pricing structure.

Tip:You can open multiple account types simultaneously under one profile. There is no requirement to choose just one.

Spec Markets offers Islamic accounts (Swap-Free) for clients who are unable to receive or pay interest in accordance with Islamic finance principles. Islamic accounts are available for the following account types:

• Standard
• ECN.

To apply for an Islamic account, you must provide one of the following:

• A Proof of Identity (POI) document that clearly indicates your Muslim faith
• A Proof of Religion — an official religious certificate issued by a recognised local mosque or Islamic institution.

You can select the Islamic account option during the registration process. If you have already registered and wish to convert an existing account, please submit your request and supporting documents through one of the following channels:

• Support ticket via your Client Area
• Email: [email protected].

Leverage cannot be changed directly in the Client Area or MT5 platform. To request a leverage adjustment, please contact our support team:

• Live chat on our website
• Support ticket via your Client Area
• Email: [email protected].

Leverage can be set from 1:1 up to 1:1000, subject to the following:

Warning:Leverage settings for instruments outside of Forex and Precious Metals cannot be customised.

There are two types of account closure: closing an individual MT5 account and closing your entire profile (full account termination).

To close a specific MT5 Live Account or Demo Account, please contact our support team through any of the following channels:

• Live chat on our website
• Support ticket via your Client Area
• Email: [email protected].

To permanently close your Spec Markets profile, please send a closure request from your registered email address to [email protected]. Before your profile can be closed, please ensure that:

• All open positions have been closed
• All available funds have been withdrawn from your account.

Warning:If you have been notified of a remaining balance and choose not to withdraw, the balance will be considered forfeited upon closure.

Once your profile is closed, your account data will be retained in our system in accordance with regulatory requirements. However, you will no longer be able to access your Client Area or any associated accounts.

Processing times vary depending on the type of closure requested.

Requests to close an individual MT5 account are typically processed within 10 minutes during support hours.

Profile closure requests are submitted via email and will receive a response within 24 working hours. Our support team operates 5 days a week, 24 hours a day.

Warning:Requests submitted over the weekend will be processed at the start of the next available working day.

Spec Markets does not currently impose a dormancy policy. There is no defined inactivity period after which an account is classified as dormant. Regardless of how long your account has been inactive, you will continue to enjoy full access to your account with no restrictions:

• No account maintenance or inactivity fees
• Full access to your Client Area
• Deposits and withdrawals remain available as normal. Since there are no dormancy restrictions, no reactivation process is required. You may log in to your Client Area and resume trading at any time.